Help
Frequently Asked Questions
The most common questions about trial, pricing, security and support. Didn't find yours? Get in touch.
Does the free trial require a credit card?
O cartão é solicitado ao final do cadastro. Após os 10 dias de teste, a assinatura passa a ser cobrada automaticamente no cartão, de forma recorrente — a menos que você cancele antes. O cancelamento pode ser feito a qualquer momento pelo painel (aba Assinatura → Gerenciar assinatura), sem custo.
Can I use my own Internet address?
Yeah. All plans already give your office a proper address (e.g. your writer.advocacy. website), with your brand and logo, without any mention of the platform for your customers. In Prime and Infinity plans you can use your own domain (e.g., your writing.com.br) and also send emails through it.
Are my clients' data secure?
Yeah. We use two-step authentication, personal data encryption, encrypted backups and audit trail. Privacy and LGPD are part of the product base.
Can I migrate data from another system?
Yeah. Our support team helps you import customers, processes and documents from spreadsheets or other systems during your office deployment.
How does cancellation work?
No loyalty. You can cancel whenever you want, directly through the dashboard, and keep access until the end of the period already paid.
What's the difference between the plans?
The five plans — Start, Plus, Pro, Prime and Infinity — have the same over 90 tools and unlimited customers. What changes from one to the other is: how many people in the team use the system (lawyer, assistants and administrators), how many uses of Artificial Intelligence per month, their own internet address (from Prime) and priority service (from Pro). See the details on the Plans page.
Is there support in Portuguese?
Yeah. The service is all in Portuguese, by people who understand the routine of a law firm.
Still having second thoughts?
Our team responds quickly — and in Portuguese.